:root{
  --bg:#f5f7fb; --panel:#ffffff; --line:#e3e9f2; --text:#0f1b3a; --muted:#5a657e; --soft:#eaf1fd;
  --p:#1a3fd4; --c:#18b8c4; --grad:linear-gradient(90deg,#1a3fd4,#18b8c4);
  --ok:#16a36a; --okbg:#e6f7ef; --warn:#c27a00; --warnbg:#fff4dc; --off:#8791a5; --offbg:#eef1f6; --bad:#d64545;
  --r:16px; --shadow:0 1px 2px rgba(15,27,58,.04),0 8px 24px -12px rgba(15,27,58,.12);
}
*{box-sizing:border-box;margin:0;padding:0}
html{overflow-x:clip}
body{font-family:"Plus Jakarta Sans",system-ui,sans-serif;background:var(--bg);color:var(--text);line-height:1.5;font-size:15px}
a{color:inherit;text-decoration:none}
button,input,select,textarea{font:inherit;color:inherit}

/* logo */
.wm{font:700 30px/1 "Fredoka",sans-serif;display:inline-flex;align-items:baseline;letter-spacing:-.01em}
.wm .t{background:var(--grad);-webkit-background-clip:text;background-clip:text;color:transparent}
.wm .o{display:inline-block;width:.74em;height:.74em;margin:0 .015em 0 .02em;position:relative;top:.13em;overflow:visible}

/* layout */
.shell{display:grid;grid-template-columns:248px 1fr;min-height:100vh}
.side{background:var(--panel);border-right:1px solid var(--line);padding:22px 16px;display:flex;flex-direction:column;gap:22px;position:sticky;top:0;height:100vh}
.side .brand{display:flex;align-items:center;justify-content:space-between;padding:0 8px}
.tag{font-size:.7rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase;padding:3px 8px;border-radius:999px;background:var(--soft);color:var(--p)}
.nav{display:grid;gap:4px}
.nav .sec{font-size:.72rem;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--off);padding:12px 12px 6px}
.nav a{display:flex;align-items:center;gap:12px;padding:10px 12px;border-radius:12px;color:var(--muted);font-weight:600}
.nav a:hover{background:var(--soft);color:var(--text)}
.nav a.on{background:linear-gradient(90deg,rgba(26,63,212,.14),rgba(24,184,196,.10));color:var(--text)}
.nav a.on svg{color:var(--p)}
.nav svg{width:19px;height:19px;flex:none}
.me{margin-top:auto;display:flex;align-items:center;gap:10px;padding:12px;border:1px solid var(--line);border-radius:14px}
.av{width:36px;height:36px;border-radius:50%;background:var(--grad);color:#fff;display:grid;place-items:center;font-weight:800;font-size:.85rem;flex:none}
.me small{display:block;color:var(--muted);font-size:.78rem}
.me b{font-size:.9rem}

.main{min-width:0;padding:28px 32px 60px}
.top{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:24px;flex-wrap:wrap}
.top h1{font-size:1.65rem;letter-spacing:-.02em}
.top p{color:var(--muted)}
.mobile-bar{display:none}

/* elementos */
.btn{display:inline-flex;align-items:center;gap:8px;padding:10px 16px;border-radius:12px;border:1px solid var(--line);background:var(--panel);font-weight:700;cursor:pointer;font-size:.9rem;white-space:nowrap}
.btn:hover{border-color:#d3deee}
.btn.pri{background:var(--grad);border:0;color:#fff;box-shadow:0 8px 20px -10px var(--p)}
.btn.sm{padding:7px 12px;font-size:.82rem;border-radius:10px}
.btn svg{width:17px;height:17px}
.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--shadow)}
.pad{padding:22px}
.grid{display:grid;gap:18px}
.kpis{grid-template-columns:repeat(4,1fr)}
.kpi{padding:20px}
.kpi .ic{width:40px;height:40px;border-radius:12px;display:grid;place-items:center;background:var(--soft);color:var(--p);margin-bottom:14px}
.kpi .ic svg{width:20px;height:20px}
.kpi b{display:block;font-size:1.7rem;letter-spacing:-.02em;line-height:1.1}
.kpi span{color:var(--muted);font-size:.88rem}
.kpi .delta{display:inline-block;margin-top:8px;font-size:.78rem;font-weight:700;color:var(--ok);background:var(--okbg);padding:2px 8px;border-radius:999px}
.two{grid-template-columns:1.6fr 1fr;margin-top:18px}
.card h2{font-size:1.05rem;margin-bottom:4px}
.card .sub{color:var(--muted);font-size:.85rem;margin-bottom:16px}
.head-row{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:14px}

/* tabla */
.tbl{width:100%;border-collapse:collapse;font-size:.9rem}
.tbl th{text-align:left;font-size:.74rem;text-transform:uppercase;letter-spacing:.08em;color:var(--off);font-weight:700;padding:10px 14px;border-bottom:1px solid var(--line);white-space:nowrap}
.tbl td{padding:14px;border-bottom:1px solid var(--line);vertical-align:middle}
.tbl tr:last-child td{border-bottom:0}
.tbl tbody tr{cursor:pointer}
.tbl tbody tr:hover{background:#ffffff}
.biz{display:flex;align-items:center;gap:12px}
.biz .lg{width:38px;height:38px;border-radius:11px;display:grid;place-items:center;font-weight:800;font-size:.85rem;color:#fff;flex:none}
.biz small{display:block;color:var(--muted);font-size:.8rem}
.scroll{overflow-x:auto}
.pill{display:inline-flex;align-items:center;gap:6px;font-size:.78rem;font-weight:700;padding:3px 10px;border-radius:999px;white-space:nowrap}
.pill::before{content:"";width:7px;height:7px;border-radius:50%;background:currentColor}
.pill.activo{color:var(--ok);background:var(--okbg)}
.pill.configurando{color:var(--warn);background:var(--warnbg)}
.pill.pausado{color:var(--off);background:var(--offbg)}
.res{font-size:.78rem;font-weight:700;padding:3px 9px;border-radius:8px;background:var(--soft);color:var(--p);white-space:nowrap}
.res.Cita{background:#e3f5ef;color:#17806a}
.res.Transferida{background:var(--warnbg);color:var(--warn)}
.res.Información{background:var(--offbg);color:var(--muted)}
.bar{height:8px;border-radius:99px;background:var(--soft);overflow:hidden;min-width:90px}
.bar i{display:block;height:100%;background:var(--grad);border-radius:99px}
.muted{color:var(--muted)}
.right,.tbl th.right{text-align:right}

/* filtros */
.tools{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:16px}
.search{flex:1;min-width:200px;display:flex;align-items:center;gap:8px;padding:0 14px;border:1px solid var(--line);border-radius:12px;background:var(--panel)}
.search input{border:0;outline:0;padding:11px 0;flex:1;background:transparent;min-width:0}
.search svg{width:17px;height:17px;color:var(--off)}
select.f{padding:10px 12px;border:1px solid var(--line);border-radius:12px;background:var(--panel);font-weight:600}

/* detalle */
.back{display:inline-flex;align-items:center;gap:6px;color:var(--muted);font-weight:600;margin-bottom:14px;cursor:pointer}
.back:hover{color:var(--text)}
.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin:4px 0 20px;overflow-x:auto}
.tabs button{border:0;background:none;padding:10px 14px;font-weight:700;color:var(--muted);border-bottom:2px solid transparent;cursor:pointer;white-space:nowrap}
.tabs button.on{color:var(--text);border-color:var(--p)}
.dl{display:grid;grid-template-columns:repeat(2,1fr);gap:16px 24px}
.dl div small{display:block;color:var(--muted);font-size:.8rem}
.dl div b{font-weight:600}
.form{display:grid;gap:16px}
.form .row{display:grid;grid-template-columns:1fr 1fr;gap:16px;align-items:start}
.form label{display:grid;gap:6px;font-weight:600;font-size:.88rem}
.form input,.form select,.form textarea{padding:11px 13px;border:1px solid var(--line);border-radius:12px;background:#fff;font-weight:500}
.form textarea{min-height:90px;resize:vertical}
.form input:focus,.form select:focus,.form textarea:focus{outline:2px solid rgba(26,63,212,.35);border-color:var(--p)}
.hint{color:var(--muted);font-size:.8rem;font-weight:500}
.plans{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.plan{border:1.5px solid var(--line);border-radius:14px;padding:14px;cursor:pointer;display:block}
.plan input{display:none}
.plan b{display:block}
.plan span{color:var(--muted);font-size:.82rem}
.plan:has(input:checked){border-color:var(--p);background:var(--soft)}
.note{display:flex;gap:10px;padding:14px 16px;border-radius:14px;background:var(--soft);color:var(--text);font-size:.88rem}
.note svg{flex:none;width:18px;height:18px;color:var(--p);margin-top:2px}
.toast{position:fixed;bottom:24px;left:50%;transform:translate(-50%,20px);background:var(--text);color:#fff;padding:12px 18px;border-radius:12px;font-weight:600;opacity:0;transition:.25s;pointer-events:none;z-index:99}
.toast.show{opacity:1;transform:translate(-50%,0)}
.empty{padding:40px;text-align:center;color:var(--muted)}

/* panel del negocio */
.agent{display:flex;align-items:center;gap:14px;padding:16px 20px;margin-bottom:18px}
.agent .dot{width:10px;height:10px;border-radius:50%;background:#22c55e;box-shadow:0 0 0 5px rgba(34,197,94,.15);flex:none}
.agent b{display:block}
.agent .grow{flex:1}
.switch{position:relative;width:44px;height:26px;flex:none;cursor:pointer}
.switch input{display:none}
.switch i{position:absolute;inset:0;border-radius:99px;background:#d9d6e8;transition:.2s}
.switch i::after{content:"";position:absolute;top:3px;left:3px;width:20px;height:20px;border-radius:50%;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.2);transition:.2s}
.switch input:checked+i{background:var(--p)}
.switch input:checked+i::after{left:21px}
.chart{display:flex;align-items:flex-end;gap:10px;height:170px;padding-top:10px}
.chart .col{flex:1;display:flex;flex-direction:column;align-items:center;gap:6px;height:100%;justify-content:flex-end}
.chart .col i{width:100%;max-width:42px;border-radius:8px 8px 4px 4px;background:var(--grad);min-height:4px}
.chart .col small{color:var(--muted);font-size:.75rem}
.chart .col b{font-size:.78rem}
.kanban{display:grid;grid-template-columns:repeat(4,minmax(240px,1fr));gap:16px;overflow-x:auto;padding-bottom:6px}
.lane{background:#efedf8;border-radius:16px;padding:12px;min-height:300px}
.lane h3{display:flex;align-items:center;gap:8px;font-size:.92rem;padding:4px 6px 12px}
.lane h3 .cnt{margin-left:auto;background:#fff;border-radius:99px;padding:1px 9px;font-size:.78rem;color:var(--muted)}
.lane h3 .lc{width:9px;height:9px;border-radius:50%}
.order{background:#fff;border:1px solid var(--line);border-radius:14px;padding:14px;margin-bottom:10px;box-shadow:var(--shadow)}
.order .oh{display:flex;justify-content:space-between;align-items:center;margin-bottom:6px}
.order .oh b{font-size:.95rem}
.order ul{list-style:none;margin:8px 0;font-size:.88rem;color:var(--text);display:grid;gap:2px}
.order .meta{font-size:.8rem;color:var(--muted)}
.order .of{display:flex;justify-content:space-between;align-items:center;margin-top:10px;gap:8px}
.chip{font-size:.74rem;font-weight:700;padding:2px 8px;border-radius:7px;background:var(--soft);color:var(--p)}
.chip.rec{background:#fff1e8;color:#d4651f}
.menu-cat{margin-bottom:18px}
.menu-cat h2{margin-bottom:10px}
.item{display:flex;align-items:center;gap:14px;padding:14px 0;border-bottom:1px solid var(--line)}
.item:last-child{border-bottom:0}
.item .grow{flex:1;min-width:0}
.item small{display:block;color:var(--muted);font-size:.82rem}
.item .price{font-weight:800;min-width:60px;text-align:right}
.item.off .grow,.item.off .price{opacity:.45}
.cita{display:grid;grid-template-columns:70px 1fr auto;gap:14px;align-items:center;padding:14px 0;border-bottom:1px solid var(--line)}
.cita:last-child{border-bottom:0}
.cita .h{font-weight:800;font-size:1.05rem}
.cita small{display:block;color:var(--muted);font-size:.82rem}
.st{font-size:.76rem;font-weight:700;padding:3px 10px;border-radius:999px;white-space:nowrap}
.st.nueva{background:var(--soft);color:var(--p)}.st.confirmada{background:#e3f5ef;color:#17806a}.st.atendida{background:var(--okbg);color:var(--ok)}.st.no-llego{background:#fdecec;color:var(--bad)}
.st.cancelada{background:#fdecec;color:var(--bad)}
.nav a .cnt{margin-left:auto;background:var(--p);color:#fff;font-size:.72rem;font-weight:800;border-radius:99px;padding:1px 8px}
.dia-h{font-size:.85rem;font-weight:800;text-transform:uppercase;letter-spacing:.04em;color:var(--muted);margin:18px 0 2px}
.dia-h:first-child{margin-top:0}
.recado{display:flex;gap:14px;align-items:flex-start;padding:14px 0;border-bottom:1px solid var(--line)}
.recado:last-child{border-bottom:0}
.recado .grow{flex:1;min-width:0}
.recado p{margin:6px 0 0;white-space:pre-wrap}
.recado small{color:var(--muted);font-size:.82rem}
.recado.nuevo b::after{content:"Nuevo";margin-left:8px;font-size:.7rem;font-weight:800;color:var(--p);background:var(--soft);padding:2px 8px;border-radius:99px}
.sonido{margin:10px 12px 0;width:calc(100% - 24px);justify-content:center}
.imp-prev{max-height:300px;overflow:auto;border:1px solid var(--line);border-radius:12px;margin-top:10px}
.imp-prev .tbl td{padding:8px 10px}
.form textarea{width:100%;min-height:180px;padding:12px;border:1px solid var(--line);border-radius:12px;font:inherit;resize:vertical}
@keyframes flash{0%{box-shadow:0 0 0 3px var(--p)}100%{box-shadow:0 0 0 0 transparent}}
.flash{animation:flash 2.4s ease-out}
.modal{position:fixed;inset:0;background:rgba(15,27,58,.45);display:none;align-items:center;justify-content:center;padding:16px;z-index:80}
.modal.open{display:flex}
.modal .box{background:#fff;border-radius:20px;max-width:560px;width:100%;max-height:85vh;overflow:auto;padding:22px}
.bubble{max-width:85%;padding:10px 14px;border-radius:14px;margin:8px 0;font-size:.9rem}
.bubble small{display:block;font-weight:700;font-size:.72rem;color:var(--muted)}
.bubble.ai{background:var(--soft)}
.bubble.cl{background:#f4f4f7;margin-left:auto}
.hours{display:grid;gap:8px}
.hours div{display:flex;justify-content:space-between;padding:10px 0;border-bottom:1px solid var(--line)}

@media (max-width:1100px){.kpis{grid-template-columns:repeat(2,1fr)}.two{grid-template-columns:1fr}}
@media (max-width:860px){
  .shell{grid-template-columns:1fr}
  .side{position:fixed;inset:0 auto 0 0;width:270px;z-index:50;transform:translateX(-100%);transition:transform .2s;box-shadow:0 0 40px rgba(0,0,0,.15)}
  .side.open{transform:none}
  .mobile-bar{display:flex;align-items:center;justify-content:space-between;padding:12px 16px;background:var(--panel);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:40}
  .main{padding:20px 16px 50px}
  .form .row,.dl,.plans{grid-template-columns:1fr}
  .hide-m{display:none}
}
@media (max-width:520px){.kpis{grid-template-columns:1fr 1fr}.kpi b{font-size:1.35rem}.kpi{padding:16px}}